PB
Pieter B

1 reviews | Active since Mar 2013

31 Aug 2015, 10:27

Still not fixed, even after HelloPeter

I cancelled my line with telcom end Jan. Beginning March we relocated to Cape Town. Up to date I still receive invoices, after numerous mails, loggin disputes online (when I go back it show no dispute) and even going into the Cape Gate branch. I have a perfect credit score, but worried that this will affect my credit store.<br> <br> In the beginning I received invoices, but although this have stopped I see online that the amount just keep getting higher each month.<br> <br> Please cancel the line, and credit me for the outstanding amount.<br> <br> Same report was logged on HelloPeter and Celiwe Libala responded via e-mail, but 3 weeks later, and my account still reflect the full amount.

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Replies (1)
Telkom
Telkom's reply31 Aug 2015, 10:38
Official
Hello Acidboy40,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM125195

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,