Still Not Fixed - Brenthurst, Brakpan

<p>The story continues now 15 days later and my internet connection is still not fixed. Tech guy came out today to my house again and told me there is nothing wrong with the line and I must take it up with Mweb.</p> <p>Spoke to 3 Mweb consultants and we went through basically everything and told me it's not one of my two routers there must be a problem with the line from my house to telkom.</p> <p>The fault on there side has now been open for 15 days and I still struggle with my connection speed and latency.</p> <p>Phoned telkom yesterday and they told me there is a fault with the copper cable 5.5km from something I can't remember the correct words. Phoned in today after the tech guy was here and they told me the problem with the copper cable 5.5km is sorted out. Well I tell you that is not the case.</p> <p>Two Tech guys at my house told me there is nothing wrong with my line, but as I say the problem is not at my house and must be at Telkom.</p> <p>I am so tired of this and they call this customer service. I mean I have logged 7-8 faults.</p> <p>Please find attached how high my latency is and it use to average between 12-35ms.</p> <p>I want this sorted out by Friday 19 August 2016!!!!!</p>