STILL NOT FIXED AFTER WEEKS ON END

Again i find myself having to resort to hellopeter as sadly this is the best way to get a response.<br> Telkom i am begging you PLEASE PLEASE can you just sort our line out now. New reference number 74CRI160316. <br> <br> This has been going on for weeks on end. I want a 2 month refund on our one line that has not been functioning as we are having to make double calls as the person on the other line cannot hear us. Your technicians can not even tell us which of our 3 lines if faulty. This is beyond ridiculous now! Please get it sorted out otherwise we will be moving on swifly!<br>