Still not fixed!

<p>I am really disappointed with the service delivery with Telkom. Our phone line has been down for 3 weeks. The pole has been damaged and our landline and wifi is down. We contacted Telkom on the sameday that it went down and logged a complain. It took one week for a technician to come out. That was two weeks ago. There has been no attempt to repair the pole. My husband has been phoning Telkom every almost every second day and is told that there is nothing they can do, a technician has been assigned. We just have to wait for it to be fixed. He has requested to speak to a Manager and has been told that he cannot. There's no manager. This is terrible service delivery. I work in a manufactuing plant and am horrified at how long our line has been down. Can Telkom afford to keep losing so much money from so many clients? </p>