CB
Craig B
1 reviews | Active since Mar 2015
16 Apr 2015, 09:39
Still not fixed
I originally reported this on the 3rd of March and got quite a quick response but nobody has followed this up. All cancellation forms have been sent as requested. I am still getting invoices from Telkom Mobile - although they are now being paid by someone else. <br> <br> How is it that a device can be in my name when i don't have it? what happens when this arbitrary person no longer pays for the device, I bet Telkom will be after me in flash!<br> <br> Please fix this now, I cannot understand the incompetence?
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Replies (1)Telkom's replyOfficial
16 Apr 2015, 14:45Hello Craig.Baker,
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
Best regards,
Telkom's reply16 Apr 2015, 14:45
Official
Hello Craig.Baker,
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
Best regards,
