Still not cancelled after months of promises

It's terrible that I always have to resort to posting complaints on Hello Peter in order to get any reaction from Telkom. <br> <br> I've posted numerous times now about the same complaint, and after being promised that my account would be cancelled and I would be refunded, I'm still getting bills with balances due. I even got an sms to confirm my account was closed, and yet the bills keep coming. I want this closed once and for all and do not want another bill sent to me for payment. I also want the refund promised to me numerous time on the phone.<br> <br> Previous reference was: SM64827.