DF
David F
1 reviews | Active since Apr 2013
01 Mar 2016, 19:05
STILL NOT CANCELLED ACCOUNT
IT HAS BEEN MONTHS AND STILL THIS IS NOT RESOLVED. TELKOM MOBILE HAD BILLED ME AGAIN WHEN MY ACCOUNT IS PAYED UP.<br> <br> THIS NEEDS TO BE RESOLVED IN 72 HOURS AND I WANT THIS CANCELLATION LETTER THAT I HAVE BEEN ASKING FOR FOR THE LAST FEW MONTHS,<br> <br> IF THIS IS NOT REFUNDED AND NOT CLOSED I WILL BE LOGGING AN CASE WITH ICASA AND TAKING TELKOM MOBILE TO COURT FOR BREACHING THE TERMS AND CONDITIONS OF THERE OWN CONTRACTS.<br> <br> <br> <br>
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Replies (2)
Telkom's replyOfficial
01 Mar 2016, 22:28Hello DFTech,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM194110.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM194110.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply01 Mar 2016, 22:28
Official
Hello DFTech,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM194110.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM194110.
Kind Regards
Gadija
Telkom Social Media Team
DF
David F's updateReviewer Update
16 May 2016, 09:44AGAIN THESE STUPID BILLING DEPARTMENT HAS SENT ME AN BILL WHEN I GOT 2 E-MAILS STATING IT IS CANCELLED.
WHAT THE HELL IS WRONG WITH TELKOM. CANNOT GET DO SOMETHING RIGHT.
I WANT THIS FIXED ASAP.
DF
David F's update16 May 2016, 09:44
Reviewer Update
AGAIN THESE STUPID BILLING DEPARTMENT HAS SENT ME AN BILL WHEN I GOT 2 E-MAILS STATING IT IS CANCELLED.
WHAT THE HELL IS WRONG WITH TELKOM. CANNOT GET DO SOMETHING RIGHT.
I WANT THIS FIXED ASAP.