Still not cancelled

<p>On 14/06/2017 I drove to Potchefstroom Telkom shop to cancel my landline. I was told that they wil cancel my line within 30 days. REF: A ********** 8. I phoned Telkom on 17/07/2017 and asked why the line is still active. They said I must fill in the forms again and send it again. So my question is now, Why did I drove 45min in the first place to go to a telkom shop just to be told a month later that I must fill in the same form again and send it. I wasted valluable time and money for nothing? I spoke to David at the Account department and he said he would make contact with Potch branch and he will call me back on Tuesday 18/07/2017. Still to Today no one has contacted me. I called them again on Thurday to speak to David. He was in a meeting and the lady said she sent him a e-mail to call me. Still nothing. Just come to show why I want to cancel Telkom. Cant complain about service if there is non.</p>