still no word from telkom
<p>when will they get back to me?<br /><br />is telkom such a mess<br /><br />Good evening</p> <p>Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.</p> <p>Your reference: AI ********** </p> <p>Apologies for the inconvenience caused.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team</p>
i have a month to month contract.
I dont have infrustructure where i moved to.
i have mailed the cancelation department plenty of times
this from the 28th of june now.
i have a month to month contract.
I dont have infrustructure where i moved to.
i have mailed the cancelation department plenty of times
this from the 28th of june now.
Do what i asked you. cancel my line like i requested long before more than 21 days. and refund me for august because i gave my line move request two weeks beofe the time. and i got the bill for setpember. don't you dare bill me for september.
Hallow Visagie
Your order is currently awaiting ports in November however should we cancel your request you will be removed from the waiting list. I’ll advised to retain your position until Nov then we can get an update from Network. As for billing we will request the credit team to credit your account for the period you had no service which they will pass credit on your account from the date the installation should have been done as requested by Telkom a notice period of 21days when requesting a move of service should we not honour the notice period we can arrange credit while waiting for installation
Please do advised if you’ll rather wait for the estimated time for service availability or you want to cease the request permanatelly.
Do what i asked you. cancel my line like i requested long before more than 21 days. and refund me for august because i gave my line move request two weeks beofe the time. and i got the bill for setpember. don't you dare bill me for september.
Hallow Visagie
Your order is currently awaiting ports in November however should we cancel your request you will be removed from the waiting list. I’ll advised to retain your position until Nov then we can get an update from Network. As for billing we will request the credit team to credit your account for the period you had no service which they will pass credit on your account from the date the installation should have been done as requested by Telkom a notice period of 21days when requesting a move of service should we not honour the notice period we can arrange credit while waiting for installation
Please do advised if you’ll rather wait for the estimated time for service availability or you want to cease the request permanatelly.