Still no Uncapped ADSL since October

I ordered a telkom line in October when they had an LTE special but the area where I live doesn't qualify for that deal, I therefore went for a ADSL line with free connection and a router. It has been almost 3 months now and I still have not been connected. I have sent countless emails and spoken on the phone with Donovan Nkomo about this issue and he keeps promising me that it will be completed by the end of which ever week I contact him on.

I tried posting on their Facebook page but I couldn't because their settings do not allow for clients to complain on their Facebook page, very similar to their service deliver and they never respond to the people complaining. I tweeted about this a few weeks ago and Fred requested my details and said the issues has been escalated to cabling and nothing has happened since. I requested that Donovan cancel my request as I was no longer interested in the connection and he hasn't responded since.

My Order number is ********** 7. Can someone please contact me.

For a services provider that has been in business for this many years, this is highly unacceptable. Telkom has the worst service of all service providers I have come across.