DG
Derek G

1 reviews | Active since Dec 2015

21 Dec 2015, 11:32

STILL NO TELKOM ADSL SERVICE 2nd Complaint

Hi.<br> <br> After lodging my complaint on Hello Peter I received the below response followed up by a phone call from Telkom stating that they are busy with the repair. That's it!!!. I still do not have any ADSL and no technicians have contacted me to inform me of their progress. This is ridiculous and VERY frustrating. Please Telkom. Supply the service YOUR customers are paying for.<br> <br> Hello DerekBrenda,<br> <br> Thank you for making contact with us. We apologise for the frustrations you have experienced.<br> <br> This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.<br> <br> Should you need to contact us for any further questions please contact us via Email: [Email Removed]<br> <br> <br> Your reference number is: SM178158 <br> <br> Regards<br> Narriman <br> Telkom Social Media Team

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Replies (1)
Telkom
Telkom's reply21 Dec 2015, 11:46
Official
Hello DerekBrenda,

Thank you for making contact with us.

please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team
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