Still no Telkom account

Following on my complaint more than a week ago, the Tekom social media call centre called me once. I advised them that I was in a meeting and asked them to call me later which they never did. Last week, VVM sent my wife a sms advising that they would like me to call them for an urgent legal matter. Is this legal as I am not even married in community of property with my wife? My wife called the call centre and the agent advised that I should go to the police station to get an affidavit showing that I don't have a Telkom account and then VVM will remove me from their list. Telkom, please call me to get the matter resolved as I still to this day don't have a Telkom account and have been handed over to VVM.