1 reviews | Active since Jan 2016
Still NO STOCK after a month
I have been trying to purchase an Apple iPad Air 2 on contract for close to a month. I have left enquiries on the Telkom Mobile direct 4 times already - either for a call backs or completing online order forms and questionaires and still no calls or feedback. To try and make sure, I have visited the Telkom direct store in Baywest Port Elizabeth now 5 times and completed the forms as well. In essence I have app**** 5 times. The store at Baywest tells me there is no stock countrywide and when a unit or two can be found, the are taken 1st by Gauteng branches.<br> <br> Surely after applying online regularly I deserve a call back and after being \in the queue"with official completed paperwork since 21 December 2015 I should ne next in line to receive my order.<br> <br> Strange also how all other competitor stores have the same iPad Air 2 available in store for sale.<br> <br> Seems to me the is a huge problem here with commitment to service and a stock procurement issue - Apple is now getting the blame (according to Telkom)<br> <br> Will someone from Telkom give me a rational explanation"
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Keagan
Telkom Social Media Team
