MW
Margo W

1 reviews | Active since Sept 2012

03 Feb 2017, 15:53

Still no Statements

<p>Hi there, I have contacted your call center, been into your store and rectified my details. I was on the line to your call center earlier this week and whilst on the phone it was confirmed that my statements are sent through. STILL NOTHING. I have been a client since June 2016 and not ONE statement has been received. I can't bare to call the call center again, please assist. I would also like to change my banking details.</p>

0
Replies (2)
Telkom
Telkom's reply05 Feb 2017, 15:39
Official

Hi Margoweidemann


Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply09 Feb 2017, 15:11
Official

Good day Margo,

Please privately reply with your ID number and affected number so we can further assist.

Regards,

Busi

Telkom Social Media Team

Best regards,