MK
Martin K

1 reviews | Active since Mar 2012

07 Feb 2015, 21:43

Still no solution to no network coverage

So even after my last Hello Peter complaint and numerous phonecalls. <br> There is still no resolution to the cell service in Wierda Park.<br> I was told by the Network technicians that I am approximately 1 km from the tower but it was pointing in the wrong direction. <br> I followed up in the Irene Telkom branch, there was no news on my call.<br> It took me 4 tries to post this complaint as my connection keeps dropping<br> I guess this is just a post to rant as Telkom AGAIN won't do anything about the issue. I mean it is already February, I logged the initial call in September

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Replies (1)
Telkom
Telkom's reply09 Feb 2015, 13:30
Official
Hello Zyla,

Thank you for your post. Apologies for all inconveniences caused

We tried contacting you, but to no avail. Kindly be advised that we have escalated this matter to our Networks Team and Management for urgent assistance. Feedback will follow. Ref: SM87034

Kind Regards
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