JVdW
Johan Van der Watt
1 reviews | Active since Feb 2015
23 Feb 2015, 18:44
STILL NO SERVICE TELKOM
On the 13th of February I went to Telkom in Vaal Mall to cancel my data package and accidentally cancelled my ADSL as well. This was done immediately. As I left I realised my mistake and immediately went back into Telkom to rectify this.<br> The lady obviously had no idea what she was doing.<br> I went back the next Friday and its still not fixed.<br> I also spent hours holding for Telkom, as there is not enough callcentre staff ( A BIG TELKOM PROBLEM)<br> If this is not rectified immediately I will not hesitate to slanter your name on facebook, twitter, and this will be my bbm and whatsapp status. The service is horrible and there is no feedback.<br> Wake up Telkom!
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Replies (1)Telkom's replyOfficial
23 Feb 2015, 20:11Hello Jovdwatt,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91497.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91497.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply23 Feb 2015, 20:11
Official
Hello Jovdwatt,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91497.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91497.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
