JK
John K
1 reviews | Active since Jan 2013
26 Nov 2015, 16:59
STILL NO SERVICE - Technicians don't even arrive!
I have been on HelloPeter twice before to complain about this same issue. But I am really running out of ideas. I don't think I've ever had to deal with a company that is so blatantly nonchalant about poor service delivery. <br> <br> In response to my last complaint of not getting an ADSL line installed for OVER 6 MONTHS from paying Telkom, I FINALLY got a date for installation. <br> <br> GUESS WHAT?? That date was today, between 07:30 and 16:00, and NOBODY ARRIVED after I had specifically organized someone to be at the house. <br> <br> What do I have to do to get service? BEG???
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Telkom's replyOfficial
26 Nov 2015, 19:18Hello FezK,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM168173 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM168173 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply26 Nov 2015, 19:18
Official
Hello FezK,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM168173 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM168173 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media