TP
Tshegofatso P

1 reviews | Active since Jul 2017

07 Jul 2017, 09:18

STILL NO SERVICE FROM TELKOM, REF Al***

<p>On the 4th of July, I published my experience with TELKOM Mobile Department Team and on the 5th of July I got a reference and confirmation for my query. No one has contacted me to solve my query. The escalation team keeps forwarding my email to their colleagues but noone ever calls me. I AM SO APPALLED BY THE LACK OF SERVICE I AM NOT GETTING. MAY I PLEASE GET ASSISTANCE, THATS ALL I AM PLEADING WITH. ITS GOING TO A MONTH NOW AND MY PROBLEM IS STILL NOT RESOLVED.</p>

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Replies (1)
Telkom
Telkom's reply10 Jul 2017, 12:33
Official

Good day Tshegofatso,

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team