EZ
Eshazear Z

1 reviews | Active since Sept 2012

05 Apr 2016, 08:13

Still no service from telkom

After years of no working online bill, I finally complained again to Telkom last week.<br> <br> They responded and said they would sort it out immediately.<br> <br> PROBLEM 1:<br> When I log in to my online billing all the amounts are zero, some of the links land on an error page saying my account doesn't even have a number.<br> <br> This is very bad service<br> <br> PROBLEM 2:<br> I've spoked to at least 4 telkom technicians (e/g/ (TJ Mohlala ***), and they testify that ADSL only users DO NOT have to pay for voice if they have ADSL only lines.<br> <br> Telkom is ******ing by charging for a service that we are not even using.

0
Replies (1)
Telkom
Telkom's reply05 Apr 2016, 08:38
Official
Hello Eshazear,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM218585

Regards
Luleka
Telkom Social Media Team