JS
Jan S
1 reviews | Active since Mar 2009
05 Jan 2016, 08:24
Still no service from Telkom
It has now been almost a month and numerous fault logged (11CTK071215, 612CTZ171215, 400CTK181215, 183CTK241215, 256CTK030116) and still nothing has been done by Telkom. You log a error, and 2 days later the technician signs it off without doing anything.<br> <br> Even the call logged on HelloPeter resulted in NOTHING. (SM179279)<br> <br> Even an plea to the quality control person (Ansie Loubser) resulted to NOTHING.<br> <br> What do you do next?
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Telkom's replyOfficial
05 Jan 2016, 09:27Hello jansteyl,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM179279
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM179279
Regards
Luleka
Telkom Social Media Team
Telkom's reply05 Jan 2016, 09:27
Official
Hello jansteyl,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM179279
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM179279
Regards
Luleka
Telkom Social Media Team