STILL NO SERVICE FOR SIMPLE TASK

I received a case number SM196605 ( *** ) on the 10th of February to cancel all services with Telkom as I am being charged R213.00 per month for nothing, I have not used the sim cards since August 2015.<br> I have met my 2 year contract in December 2015. I have informed the branch that I was immigrating in July 2015 and the contract must run out and be cancelled. Today, 1st of March 2016, I receive a notification that I have once again been charged by Telkom mobile for services I am not using, I honestly don't know what more to do at this point. I have contacted Telkom via hello peter, facebook and emailed them personally for the entire month of February and were simply promised it has been escalated to management. I am doing my best to remain polite. Please TELKOM MOBILE make me a priority for just a few minutes and close this item once and for all.