AM
Azraa M

1 reviews | Active since Dec 2010

03 May 2016, 07:28

Still no service. Another escalated reference number 31276. SM224556 167CRK090416

Telkom goes from one excuse to another. Apparently it is another bulk fault. That was the excuse last time, and it was resolved. Nobody else in our area has an telephone or internet issues, so how is it a bulk fault. Do yourself a favour and don't use Telkom. They don't reply, dont give feedback, they just take your money.

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Replies (1)
Telkom
Telkom's reply03 May 2016, 08:44
Official

Hi Azraa,

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will make contact  with you regarding cable update.

Regards,

Joshua

Telkom Social Media Team

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