GN
Gerda N
1 reviews | Active since Oct 2015
23 Nov 2015, 09:47
STILL NO SERVICE
Ok Telkom, it's going for 2 months now. Received a bill again for service....ok, what service? Since 4 Oct 2015, NO TELEPHONE LINE! Are you able to understand this? STILL NO CONTACT NO NOTHING FROM A TECHNICIAN WHO IS SUPPOSEDLY WORKING ON THE ISSUE. Below is the response that you will send regarding this complaint so don't bother sending the reply, try something else as it seems this is all you can send:<br> \Please be assured that this matter has been escalated to our Technical Team
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Telkom's replyOfficial
23 Nov 2015, 10:57Hello Saanmia,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM158823.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM158823.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply23 Nov 2015, 10:57
Official
Hello Saanmia,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM158823.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM158823.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team