1 reviews | Active since Oct 2016
Still no service 2 months after the fault was reported
<p>I have reported a fault to Telkom 2 months ago where both my landline and ADSL stopped working. 2 months later nothing has been done about it. The reference number is : 55CNK040916.</p>
Hi Moenieb,
Thank you for the response.
unfortunately I have been receiving the same message you are giving me over and over for the whole of the previous month. That someone was going to consult me regarding this wireless option. (Never happened) I escalated the matter and was promised from Telkom will call within 24 hours that never happened.
Here's the escalation ref.
542615
Do note this was the second escalation
please I urge you to assist. This is beyond unreasonable from you guys. Two months outstanding fault with No resolution to a paying customer is just not fair
regards
Vulane
Hi Moenieb,
Thank you for the response.
unfortunately I have been receiving the same message you are giving me over and over for the whole of the previous month. That someone was going to consult me regarding this wireless option. (Never happened) I escalated the matter and was promised from Telkom will call within 24 hours that never happened.
Here's the escalation ref.
542615
Do note this was the second escalation
please I urge you to assist. This is beyond unreasonable from you guys. Two months outstanding fault with No resolution to a paying customer is just not fair
regards
Vulane