Still no response to sort matter out

<p>It has been over 5 months now and I'm still no closer to resolving my case with Telkom. They just say on file case closed or it's been resolved when it has not.</p> <p>They have debited my account numerous times even though I have paid well in advance messing up my score credit and bank history I have complained countless times.</p> <p>They give me incorrect invoice amounts every month then try and debit my account countless times then have the audacity to penalise me.</p> <p>I have paid every single month what the statements show and extra yet they still try and over charge me with activations fees of R400 which was suppose to be free.</p> <p>I have over 10 case logged, e-mailed numerous times, Facebook, call in to call center went in-store and they don't seems to understand what going on. They just say someone will get back to me or they can only log a case in or add to notes. I now have been suspended and all devices are off.</p> <p>They say they can't get hold of me it's because they have suspended my phones when I paid the amount they sent me on my statements.</p> <p>According to their statements I get and my bank statements I have paid!!!</p> <p>If the amount is short it's because of your mistake not mine I can only go by what my statements says.</p> <p>The mistake is on their side and no one wants to acknowledge it.</p> <p>This is so frustrating and annoying. I am giving wrong info then get penalised when I adhere to it.</p> <p> I want this sorted out and my credit score restored. I have to take mass action because no one is hearing me.</p> <p>Please help me sort this utter messed up distasteful disaster before it carries on for the next 2 year.</p>