KZ
Kimberley Z
1 reviews | Active since Aug 2010
29 Mar 2016, 12:28
STILL NO RESPONSE! Refund please! 4 months In.
Still no response after 3 weeks!!!! If I'm billed AGAIN for this, I will really be upset. Please can someone action this ASAP - refund the past months as requested and cancel my 5+5 internet bundle contract. Someone keeps \cancelling the cancellation enquiry\". No more, please. Sort this out. It's dragging onto 4 months now."
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Telkom's replyOfficial
29 Mar 2016, 15:41Hello Kimmy16,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM207198
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM207198
Regards
Luleka
Telkom Social Media Team
Telkom's reply29 Mar 2016, 15:41
Official
Hello Kimmy16,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM207198
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM207198
Regards
Luleka
Telkom Social Media Team