Still no response on my query!

<p><br /> <br /> <br /> <br />Jun 7, 2017<br />4 weeks ago<br />Telkom<br />1.8<br />Telecommunications<br />1 1<br />From piller to post, to just a brick wall!<br />by heyaman-***an 2<br />Logged a signal complaint on the 29th of January 2017 already with case nr ********** 7. The technician came to do the signal test bit later than promised but nothing to get upset about. </p> <p>To date nothing was done on improving the signal or even letting me know by when it will be fixed.</p> <p>received a call today telling me that my query is still with the network department. upon asking the consultant if there is a manager available based on the fact that i wanted to gain more insite with an actual response and not just "its with the network department", where its been for the past 5 months I receives the usual answer, "there is no manager here". If that is the case I know now why the service is utterly poor.</p> <p>Currently im continuously roaming on MTN and unfortunately Im not getting network preference during peek times costing me to reload sites and ultimately spending more data than what I would have. </p> <p>I will surely take my business elsewhere as soon as each of my contracts run out and ill strongly advice people again this service provider, advertising that they have coverage in areas which they dont. </p> <p> </p> <p>loss for words</p> <p> </p> <p>Jun 13, 2017<br />3 weeks ago<br />Good day</p> <p>Please be advised that we have requested urgent assistance from our technical team regarding case number 2******x7 and feedback will be communicated.</p> <p>Kind regards</p> <p>Ithabeleng</p> <p>Telkom Social media team</p> <p> </p> <p>Jul 4, 2017<br />21 hours ago<br />......and waiting</p> <p> </p> <p>still no communication.</p> <p> </p> <p> </p>