mR
michelle R
1 reviews | Active since Sept 2009
23 Mar 2016, 10:06
STILL no response from TELKOM since 9 March 2016
I ordered online on Telkom's website on 9 March 2016, and have yet to receive a phone call, sms or e-mail confrming my order...I complained on Hellopeter's Telkom on 10 March 2016 and Luleko gave a reference of SM211175 and said that I would be contacted shortly......still nothing...<br> 10210 also does not help...i have been listening to promotional ads for days and now weeks...<br> <br> What can I do???<br> Who can help???<br> Please contact me???
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Telkom's replyOfficial
23 Mar 2016, 12:45Hello Graaff-Reinet,
We are very sorry for the inconvenience caused.
We do apologise for the delay, we are aware of your query and will have our team advise as soon as further details become available.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM211175.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
We do apologise for the delay, we are aware of your query and will have our team advise as soon as further details become available.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM211175.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply23 Mar 2016, 12:45
Official
Hello Graaff-Reinet,
We are very sorry for the inconvenience caused.
We do apologise for the delay, we are aware of your query and will have our team advise as soon as further details become available.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM211175.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
We do apologise for the delay, we are aware of your query and will have our team advise as soon as further details become available.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM211175.
Kind Regards
Gadija
Telkom Social Media Team