Still no response from Telkom 3 weeks since my last hello Peter post!

<p>After posting my last post on Hello Peter on the 5th March about Telkom losing payments and after deducting further bogus amounts, still not reconnecting my data, the situation has gone from the sublime to the ridiculous! They responded the following day with what is clearly an automated response saying it would be referred to the relevant department! The same answer l have had 7 times from their call centre consultants! Each time they look on their system and say it should be sorted out because all the notes that have placed on my account show it should be reconnected and should get a refund, however they hasten to add that they can only escalate it for attention and can do nothing more because it's a different department! They can't even give me a reference no because the case is already open! It's an absolute disgrace of ultimate incompetence!</p>