Still no response from Telkom.

Telkom has still not resolved my issue with regards to my line. I have been to the Alberto and Eastgate branches and phoned the call centre numerous times daily. I am told a different story every time I have called and every day I am guaranteed and assured that my adsl line will be restored within 24 hours yet every day that passes this does not happen. I am passed between technical and sales regularly with no resolution and no one ever phoning me back. No fault can be logged as my line is disconnected and no one is able to unsuspend the line and no one knows why. This has been an on going issue for 8 days now and it is upsetting that no feedback follows and that the problem is not being resolved. Escalating the issue by every department has not helped either. I am at a loss to what my next step even is as no one can help me.

Ref number ********** .