JM
Johan M
1 reviews | Active since Nov 2014
01 Dec 2015, 13:32
Still no Response/Correction after last Complaint
Good day, <br> <br> Please note this complaint is based on my previous complaint with Social Ref nr: SM156497 <br> <br> You emailed me stating that you cant get hold of me after my last complaint. After you emailed me asking where you could contact me to assist in this issue 3 weeks has passed an no-One has even bothered to call me back on the number I provided to you. So hopefully you will get in contact with me to sort out this mess of Data Bundles on my Telkom Mobile Contract. In case you wanna look up my number on your system its for JJF Marais with number ending ****5006<br> <br> Please not: I made sure my contact details on HelloPeter is correct with my current Telkom Mobile Number<br> Regards
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Replies (1)Telkom's replyOfficial
01 Dec 2015, 16:23Hello JohanJJF,
Thank you for making contact with us.
As per our telephonic conversation, Please be assured that this matter has been escalated to our Accounts Team to assist in replacing your add-on data bundles,feedback will be provided.
Your reference number: SM156497
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
As per our telephonic conversation, Please be assured that this matter has been escalated to our Accounts Team to assist in replacing your add-on data bundles,feedback will be provided.
Your reference number: SM156497
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply01 Dec 2015, 16:23
Official
Hello JohanJJF,
Thank you for making contact with us.
As per our telephonic conversation, Please be assured that this matter has been escalated to our Accounts Team to assist in replacing your add-on data bundles,feedback will be provided.
Your reference number: SM156497
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
As per our telephonic conversation, Please be assured that this matter has been escalated to our Accounts Team to assist in replacing your add-on data bundles,feedback will be provided.
Your reference number: SM156497
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
