Still no response and no resolve!

<p>I have been patient in waiting for Telkom to resolve the matter which began when an error occured on their part. I have followed up on it for over a year and a half. I was then assisted to have the contract reinstated with no reflection of payments made and the promise to have those numbers restored back to me. These numbers have been in the possession of someone else for over a year and thus cannot be taken away from them as that is an inconvinience. </p> <p> </p> <p>I would now like for them to just close this account and take full responsibilty. I cannot be amicable only to not be met halfway and to have telkom find a way in which I still have to pay this contract which was due to be conpleted in December this year and start again as though the contract was new. That is unfair as the error was not on my part and efforts to resolve this have been entirely on my part. </p> <p>Resolve this immediately!</p>