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Preveshnie M

1 reviews | Active since Jun 2015

08 Mar 2016, 20:22

STILL NO RESPONSE AFTER NUMEROUS COMPLAINTS

How many more emails and call do I need to make before this is sorted. This is the worst service provider I have dealt with. Bongumusa Si***ane (BR) is yet to respond to me and his manager hasn't contacted me either. What good is a retention department if they cannot assist. I want my money! The network coverage, staff and service are all pathetic.

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Telkom
Telkom's reply08 Mar 2016, 21:48
Official
Hello rennalm25,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Regards
Telkom Social Media Team