STILL no response

It has been over a week now since I got a copy and paste response from Launa, and I have still heard NOTHING!!<br> <br> All I need are the contact details of someone who can process my change of ownership urgently. Seriously, it's been over a week and you can't even give me that info. I'm seriously disappointed in you guys. It's like you deliberately don't want to help, and strive to give the worst service and most frustrating experience for you customers.<br> <br> Please read my original post and respond with the details of someone who is prepared to help me. I do not want a reference number. I do not want you to copy and paste an apology. I want someone to help me sort out this issue I have been trying to address for 2 months. Thanks<br> http://hellopeter.com/telkom/complaints/impossible-to-get-ownership-of-account-changed-***