MB
Melanie B

1 reviews | Active since Jul 2015

22 Jul 2015, 10:25

Still no response!

I have posted a complaint on the 14th of July , regarding Telkom not answering their telephones and not responding to my e-mails requesting to cancel an account.<br> <br> It seems like Telkom uses an automated response system to complaints on this forum just to keep angry clients calm, because I received an e-mail on the same day saying that someone will get back to me with ***...still no response.<br> <br> I have even sent an e-mail to the suggested e-mail [Email Removed] and nothing.<br> What do I need to do to get service from Telkom?

0
Replies (1)
Telkom
Telkom's reply22 Jul 2015, 12:15
Official
Hello MelanieBotha,

We apologize for all inconveniences caused.

Rest assured that our Cancellations Team are addressing this matter and will provide feedback soon.

Kind Regards
Tebogo N
Telkom Social Media Team

Best regards,