SB
Stuart B

1 reviews | Active since May 2013

25 May 2015, 07:31

STILL NO RESPONSE 6 DAYS LATER

I am still waiting for telkom to get back to me re my billing. Its all nice to have the social media team send a response but doesnt help if no one bothers to contact you to sort it out. The social media team should rather say! telkom just wants your money and they will never call you to sort out ur problems!!!<br> My ref no is SM 111813<br> Lets see how long it talks for telkom to actually contact me yet again!!!!

0
Replies (1)
Telkom
Telkom's reply25 May 2015, 08:59
Official
Hello stuartbuckley,

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM111813.

Regards,
Busi Tshabangu
Telkom Social Media Team
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