Still no response

Item: Telkom
Rating: 2
Author: ashton J

This is my second complaint bout telkom overcharging me for my bill of february...and still no statement sent to me out the 2 years i been with you guys u send no statement you *****l from my account one month now theres no statement and no response to my complaint i will make a complaint everyday till this is resolved and my money is paid back to me

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Replies (1)

Telkom's replyOfficial

01 Mar 2016, 16:44

Hello ashtonjacobs91,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply01 Mar 2016, 16:44

Official