QJ
Quintin J
1 reviews | Active since Feb 2016
29 Feb 2016, 12:52
Still no response
I reported my problem on 11/02/16 and got an immediate response that my query is being sorted. Today is 29/02/16 and still have heard nothing. I can receive letters of demand from your company quickly but have to wait ages for an issue to be handles with...THIS IS POOR SERVICE ONCE AGAIN FROM A GOVERNMENT ORGANISATION.
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Telkom's replyOfficial
29 Feb 2016, 13:57Hello Quintin Jewell,
Apologies for the delay and inconvenience caused. This matter with be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. This matter with be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply29 Feb 2016, 13:57
Official
Hello Quintin Jewell,
Apologies for the delay and inconvenience caused. This matter with be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. This matter with be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.