Still No response

On the 8th of Feb, i logged a complaint on Hello Peter, and do take have not had any response to my concerns, my reference number SM198119.<br> <br> I transferred my line from KZN to Centurion, only to find out that telkom cant assist as the place i am moving to doesnt have telkom infrastructure. In turn Telkom agreed to cancel my agreement. I notice that I am due a refund, which to date i have not yet received.<br> <br> Also, on the agreement, i had a mobile voice Sim, and a Mobile Data sim, which hasnt been cancelled as well.<br> <br> Please can you cancel the sim cards on that Smart Home Advanced package I had, as well as make sure that the entire contract is cancelled.<br> <br> Please can you also advise when will i be getting my money.<br> <br> This delay is unacceptable.<br> <br> I am waiting for weeks and i am still not getting any answers.<br> <br>