Still no response!!

Item: Telkom
Rating: 2
Author: Helen T

What more can I do? I have tried to cancel a mobile phone since November. I filed a report here about 10 days ago - still NO RESPONSE!!! Where do I go next?? Carte Blanche!!! <br> I am refusing to pay for this service because I was told it would be cancelled on 10 January. (please see my previous report with details)<br> The service I want cancelled is mobile phone - ***. Must I cancel my whole package to get any joy. <br> Please don't contact me on that number as I do no have the phone in my possession. <br> My Telkom number is ***.

Helpful (0)

Replies (2)

Telkom's replyOfficial

01 Feb 2016, 08:27

Hello HelenTT,

Thank you for making contact with us

This response serves as confirmation that your query has been received.Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.

***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply01 Feb 2016, 08:27

Official

Best regards,

Telkom's replyOfficial

01 Feb 2016, 08:27

Best regards,

Telkom's reply01 Feb 2016, 08:27

Official

Best regards,