SM
Sandra M
1 reviews | Active since Nov 2014
28 Jan 2016, 09:37
Still no response
Hi , this is my second complaint. I still havent had anybody come to fix the fault . I am so fedup with the service. all the promises and nothing. I work from home. ref 1101CRK080116 Escalion 80776.<br> <br> I phone everyday still and nobody wants to help. <br> <br> I am looking for other alternatives and to go with as I dont want to or can afford to go through this anymore. <br> <br> This has gone too far.
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Telkom's replyOfficial
28 Jan 2016, 10:31Hello sandramcnamee,
Thank you for making contact with us.
This message serves as confirmation that we have attempted contacting directly with no success. We have since SMS'ed the fault status. We would like to inform you that we have arranged for the assigned field technician to attend during the next hour. We have tasked the tech to call and arrange access with you directly.
***
Kind Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us.
This message serves as confirmation that we have attempted contacting directly with no success. We have since SMS'ed the fault status. We would like to inform you that we have arranged for the assigned field technician to attend during the next hour. We have tasked the tech to call and arrange access with you directly.
***
Kind Regards
Keagan
Telkom Social Media Team
Telkom's reply28 Jan 2016, 10:31
Official
Hello sandramcnamee,
Thank you for making contact with us.
This message serves as confirmation that we have attempted contacting directly with no success. We have since SMS'ed the fault status. We would like to inform you that we have arranged for the assigned field technician to attend during the next hour. We have tasked the tech to call and arrange access with you directly.
***
Kind Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us.
This message serves as confirmation that we have attempted contacting directly with no success. We have since SMS'ed the fault status. We would like to inform you that we have arranged for the assigned field technician to attend during the next hour. We have tasked the tech to call and arrange access with you directly.
***
Kind Regards
Keagan
Telkom Social Media Team