AS
Andries S
1 reviews | Active since Oct 2015
10 Nov 2015, 18:33
Still no response
It is now day 12 since lodging this complain. So far only response from Telkom is that they are investigating. How long does it take to solve an email problem ?<br>
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Telkom's replyOfficial
10 Nov 2015, 18:49Hello strydoa1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161026 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161026 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply10 Nov 2015, 18:49
Official
Hello strydoa1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161026 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161026 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,