JG
Jacques G

1 reviews | Active since Jun 2012

18 Jun 2016, 17:46

STILL NO RESPOND - USELESS

<p>On the 9th of June 2016 i logged an complaint on hellopeter against Telkom, on the 14th of June 2016 again as I have received no feedback by then, Telkom then responded on on the complaint to say it will be escalated. On the 16th of June, someone phoned me, I can hear someone in the background, but no one speaks to me and call drops, I tried to redail the number, but I can't connect the call (assume it was Telkom). So as it stands on the 18th of June 2016, still no response what so ever from Telkom????? How the hell do you justify this???? PLEASE CONTACT ME DIRECTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You really are useless!!! Well done on that!!!!!!!!!!!!! Do not apologies onyour respond on the complaint, just make contact and resolve the issue FFS</p>

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Replies (1)
Telkom
Telkom's reply18 Jun 2016, 21:24
Official

Hi jaqi0527

Very sorry for the inconvenience caused. We'll look into this and be in touch

Thank you.

Regards,
Moenieb.
Telkom Social Media Team