1 reviews | Active since Jun 2013
STILL NO RESPONCE AS WELL AS WRONG EMAIL ADDRESS F
After complaining on Hello Peter. Telkom responded by saying that they are looking into the problem. Firstly: 15 day later and still no phone service, internet. Telkom supp**** an email which DOES NOT EXIST!!!<br> My husband was told that they ate working on the problem while my daughter was told on the same day that they ordered a new cable as our area's cable was ******. They don't know when it will be replaced. We are paying for a security service which cannot be activated as there is no phone that can contact the company. I am loosing money every single day that I am not able to use my internet. It now cost me extra money to buy internet data to use my internet for my emails. Not even a single word about this problem and how long it is REALLY GOING TO LAST in our local newspaper. When one phones 10210, they don't know what to tell me. I have numerous refno which I am not even going to type here as it is of no use. According to our Neighberhood watch, it is our whole area. Sadly another friend of mine told me that they waited for 2 MONTHS TO GET THEIR LINE RESTORED. PATHETIC!!!:
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM141120.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM141120.
Regards,
Joshua
Telkom Social Media Team
