GF
Gareth F
1 reviews | Active since Nov 2012
27 Oct 2015, 11:09
Still no resolution, 4 months later!: SM135155.
I've now cancelled my contract, that was on the 27th of September. Apparently it takes over a month before Telkom call to confirm and complete the cancellation. What is going on at Telkom, completely unacceptable to pay for a service I am not receiving! The amount of effort I've gone to try and get help is unbelievable and still nothing, lost for words with that to do. <br> <br> Moral of story is not to go with Telkom is you value service.
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Replies (1)Telkom's replyOfficial
27 Oct 2015, 11:14Hello GF8806,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135155.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135155.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply27 Oct 2015, 11:14
Official
Hello GF8806,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135155.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135155.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
