TL
Tracey L
1 reviews | Active since Mar 2011
14 Apr 2016, 10:49
Still no Resolution
I reported Telkom 10 days ago after months of frustration of no coverage, incorrect billing and cancellation of service. All that has happened since then is:<br> <br> - They have sent me an sms stating I am in breach of a contract that they told me in February that I do not have.<br> - Their telesales have phoned me and offered me another product.<br> - Their technical team now want to come out to the property to check the signal.<br> - Still debiting my account.<br> <br> It does not help responding on Hello Peter saying that you are attending to the matter, when no one is actually fixing the problem.<br>
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Replies (1)Telkom's replyOfficial
14 Apr 2016, 12:00Hello tlin,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply14 Apr 2016, 12:00
Official
Hello tlin,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Best regards,
