TL
Tracey L

1 reviews | Active since Mar 2011

14 Apr 2016, 10:49

Still no Resolution

I reported Telkom 10 days ago after months of frustration of no coverage, incorrect billing and cancellation of service. All that has happened since then is:<br> <br> - They have sent me an sms stating I am in breach of a contract that they told me in February that I do not have.<br> - Their telesales have phoned me and offered me another product.<br> - Their technical team now want to come out to the property to check the signal.<br> - Still debiting my account.<br> <br> It does not help responding on Hello Peter saying that you are attending to the matter, when no one is actually fixing the problem.<br>

0
Replies (1)
Telkom
Telkom's reply14 Apr 2016, 12:00
Official
Hello tlin,

We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.

Regards
Noleen
Telkom Social Media Team.

Best regards,