PD
Peter D

1 reviews | Active since May 2013

02 Oct 2015, 14:09

STILL NO RESOLUTION

Hi --- this is now the 6th or 7th time I am asking for you to solve my problem, which has been going on for over a year. Telkom are charging me for two internet accounts, and I now DEMAND a refund for the last 12 months of LTE payments as I was assured that this account would be cancelled before I signed an ADSL agreement. <br> <br> I have been phoned by your agents a few times, but nobody has been able to sort this out. Do I need to start legal procedings to get my money back?<br>

0
Replies (1)
Telkom
Telkom's reply02 Oct 2015, 16:49
Official
Hello pjbdavis,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,