LR
Liezl R
1 reviews | Active since Apr 2013
24 Feb 2015, 14:46
Still no resolution!!!
On 11 Feb I logged a complaint that Telkom didn't get back to me regarding my wifi device. After my Hello Peter complaint, Busi Tshabangu phone me and indicated that the repairs team will assist me further. My reference number is: SM87720.<br> <br> Up to today nobody phoned me to assist and say where my device is. I am not willing to continue paying every month for Wifi, and I don't even have the device!<br> <br> Please don't just call me to close the case, sort it out!
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Telkom's replyOfficial
24 Feb 2015, 19:33Hello ROELIE01,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply24 Feb 2015, 19:33
Official
Hello ROELIE01,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,