Still no reply on Last Mail

Hi Telkom. This was you last reply to me.(With regards to your Hello Peter post we had done a full investigation on your account from April 2015 to date.) Now Con you please reply to my last reply to you?<br> 1. Inv, 21-May-15 Total Charges for May R 1205.00 Paid for April R 1205.00 CR <br> 2. Inv, 21-June-15 Total Charges for June R 1165.99 Paid for May R 1166.00 CR<br> 3. Inv 21-July-15 Total Charges for July R 1251.00 to Pay<br> 4. Inv 20-Aug-15 Total Charges for Aug R 521.22 Credit for July R 1251.00 CR <br> 5. Inv 21-Sep-15 Total Charges for Sep R 0.00 Credit for Aug R 879.19 CR<br> 6. Inv 21-Oct-15 Total Charges for Oct R 2655.81 How is this possible for an 4MB line<br> 7. Inv 21-Nov-15 Total Charges for Nov R 0.00 Credit for Oct R82.18 <br> 8. Inv 21-Des-15 Total Charges for Des R 807.88 Paid R 800.00<br> 9. Inv 21-Jan-16 Total Charges for Jan R 1275.08 Paid R 800.00 Outstanding R69.22 And will pay ASAP<br> As you can see I am not liable For the services fee of R 406.58<br> How Can I be R1495.18 in arrears