Still no reply from Telkom. Taking my money after I'm no longer a customer.

<p>This is the THIRD report I'm posting about the exact same problem. I was contacted by Telkom asking for confirmation about canceling my account. Yet, according to the email I received 20 Feb 2017, my contract was canceled. Telkom have been casually billing me every month despite this fact. I told last week by a manager (which I had to demand to speak to) that she guarantees me I will not be debited again. Only to find of course this morning when I log into my bank account, that I HAVE in fact been debited AGAIN!! I was also promised a refund which I have not yet received either.</p> <p>Today I was promised that a manager would call me back... of course hours later I've still not received any calls.</p>